Waste Control Manager

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    Property Jobs

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  • Published:

    about 1 year ago

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Job Description

About the role: As the Waste Control Manager, you will be responsible for ensuring a seamless delivery of service to the Waste Operational teams across the business. Leading six 24/7 shifts teams and acting as the cohesive element to ensure consistency in practice and drive through change. You will be tasked with continuing to build a clear program for development, succession and competency. You will be a champion of removing friction, identifying smarter ways of working, making use of technology and reducing the opportunity for human error. You will work with the Head of the Department to translate the strategic aims of the business into workable processes and ensure compliance to regulatory targets. Key areas of accountability will include: - Line management of the System Operation team, ensuring adherence to Shift Working Arrangements - Develop clear succession planning and competency plans for all team members, aligned with Learning & Development (L&D) - Lead a team to develop and deliver the People Strategy, including recruitment, training, development and succession - Deliver and monitor service to business Service Level Agreement (SLA) and processes to deliver optimal performance for our customers - Build relationships with SPI and Operations teams to ensure delivery of regulatory objectives - Ensure effectiveness, utilisation and productivity of the teams on shift - Ensure that business processes and best operating practices are in place for system optimisation - Seek process and procedural improvements to continual reduce events and impacts - Develop forward looking strategy for Alarm Control To be successful, you will have the following skills and experience: - Positive and engaging leader, with a practical mindset - Previous people management experience, preferably in a variety of environments - Problem-solving mindset and the ability of driving change and maintaining momentum - Experience in the Water Industry or a Control Room Environment of any kind would be an advantage - Strong, presenting, verbal and written skills - Understanding of Microsoft 365 products including PowerBI and PowerApps is desired as is a general willingness to make use of technology - Due to the nature of this role an ability to work flexible hours is essential - A full driving licence is required What's in it for you? This is an exciting position, where you will be pivotal in the success of the Waste Operations, managing an alarm control room who are the eyes and ears of the business and often the last line of defence before asset failure impacts the environment or our customers. This role is important for balancing capacity of day-to-day planned work against reactive needs, understanding the operational status of our assets and how this may impact our ability to meet current or future demand. There are new opportunities and challenges to overcome every day in a fast paced and stimulating environment. Our competitive salary package includes an excellent contributory pension, a minimum of 26 days holiday per year increasing to a maximum of 30 days depending on grade and length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. We're also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. About us: Thames Water is the UK's largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes. As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That's why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We're passionate about providing world-class tap water, now and for the future. We're also turning poo into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We're reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We're using our voice to lobby for change and partnering with WaterAid to provide clean water to the world's poorest communities. Together, we're building a better future for our customers, our region and our planet. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individua