About the role: Reporting to the shift team manager you will be responsible for the day-to-day operation of Coppermills water treatment works. You will work as part of a team to ensure the effective and continuous operation of the site. Tasks include, but are not limited to the following: - Remote monitoring and control of a range of water treatment processes via SCADA, such as abstraction, filtration, ozonation, and disinfection. - Carrying out sampling and related analysis to ensure compliance with internal standards and external regulations. - Manual fault finding and intervention to maintain the treatment process or customer supply. Specific examples include changes in chemical dosing, and slow sand filter flow rates. - You will also have to respond to emergencies, whether this be process failures or power failures. In such circumstances you will remain calm and follow established procedures to escalate, and then stabilise the process or isolation the issue in hand. - Comply with operational standards, completing necessary documentation including shift logs. - Taking responsibility for your own health and safety and also health and safety on site. - You will highlight safety observations and take action to make the area safe where possible. - You may contribute to risk assessments and procedures that contribute to improving health and safety standards on site. This is important given that the site is governed under COMAH regulations. - Liaise with other departments, particularly Water Quality and Maintenance, in order to find solutions for issues and deliver best results for site. - Maintain own technical knowledge and keep up to date with changes in procedures and asset standards. To be successful you will have the following skills and experience: - We are looking for someone who has process and/or water treatment experience and is hands-on and practical with impeccable attention to detail and trouble shooting skills. - You should have experience of lone working and will be willing to work in confined spaces in challenging conditions. - As this is a shift role you will be working a 12-hour rotating shift and must be able to work unsupervised for long periods of time. - Basic literacy, numeracy and computer skills are essential as you will need to use email and operate plant computers. - A current driving licence is also required. What's in it for you: - This is a fantastic opportunity to join a team responsible for the smooth operation of an integral part of our key infrastructure. - You will be part of the team that ensures that our drinking water is fit for customer consumption at all times. - This is a shift position so you will be working on a 12-hour rotating pattern in which you will receive a shift allowance. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. We're also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. About us: Thames Water is the UK's largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes. As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That's why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We're passionate about providing world-class tap water, now and for the future. We're also turning poo into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We're reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We're using our voice to lobby for change and partnering with WaterAid to provide clean water to the world's poorest communities. Together, we're building a better future for our customers, our region and our planet. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.